CareOLine is an independent service provider to social services. We offer round-the-clock care to meet the needs of children, young people, families, and adults in supportive care. Our commitment is on a 24/7 basis.
We are recognised as one of the country’s leading providers of specialist care for families and individuals facing challenging behaviours, family breakdowns, learning disabilities and complex needs.
Our comprehensive services include support, mentoring, secure transport, supervised contact and welfare checks, all tailored to meet the unique needs of our clients.
We focus on children, young people and adults with multiple and complex needs, offering support for those with behavioural and mental health conditions, learning disabilities, autism and self-directed harm. These challenges can have physical, emotional, psychological or economic impacts that may last from a few moments to generations.
Our services are designed to help children young people and adults develop independence, manage social challenges and build essential life skills. Through our interventions, we aim to promote the wellbeing of our service users, helping them achieve better life outcomes and preventing the need for more costly interventions in the future.
At CareOLine, we work in partnership to identify, protect and safeguard our service users, understanding that our work is interconnected and cannot be treated in isolation. Our collaborative approach ensures that we provide the most effective support possible for those in need.
At CareOLine, the ‘line’ isn’t just a word in our name; it symbolises our support system at every stage of an individuals journey. From offering stability in times of need, guiding individuals to independence, or ensuring seamless collaboration, all our services are built around structure, security, and success.
A stable, secure and comforting support system during an individuals time of need.
A boundary that protects and promotes safeguarding, stability and wellbeing.
Facilitates connections between people, social workers, Local Authorities and essential services.
Ensuring individuals feel listened to and supported whilst building trust and encouraging empowerment.
Providing individuals with essential life skills for independence.
Supporting individuals on their journey towards independence and self-sufficiency.
Offering personalised support and assisting individuals on their journeys beyond care.
To achieve our mission effectively and efficiently, we integrate the Government focus of ‘service delivery to achieve excellence and efficiency’ across all our services. This alignment guarantees that our services cater to our clients requirements while supporting our objectives and broader societal goals.
To deliver a high quality and effective demand-led service.
To develop effective working relationships with partners, including public, private, voluntary and Government organisations.
We aim to engender pride in the staff we employ and the clients we serve.