Our Team – CareOline

At CareOLine, our team are the heart of everything we do.

The CareOLine team are not merely employees but are integral to a cause that transforms lives.

They play roles as caregivers and mentors whilst also serving as advocates and a key source of support for the individuals and families we assist. Every team member is pivotal in empowering individuals to thrive by offering person-centred care, collaborating with local authorities and developing personalised care plans tailored to each individual’s needs.

Great care starts with great people, so we’re committed to recruiting, training and retaining highly skilled professionals passionate about making a difference.

Highly Trained Professionals

Our team receives continuous professional development training to strengthen their skills and expertise in working with vulnerable individuals.

Regular Supervision & Support

We understand that the key to excelling in caregiving lies in providing supervision, mentorship, and guidance.

Collaboration & Co-Production

We collaborate closely with Local Authorities, service users, and trusted partners to deliver a well-rounded and cost-efficient service.

Leading by Example

Starting from our founder to every member of our team, everyone at CareOLine embodies and embraces our organisations mission, vision and commitment whilst upholding a dedication to delivering high-quality care.

Testimonials

"Justine was so lovely and kept me updated throughout. I was truly so thankful for her kindness and how she kept me updated. I won’t forget that; she made the awful experience bearable for me."

"I urgently required a service, so I contacted CareOLine for assistance without delay. They promptly responded by instantly arranging the required support. They have consistently delivered service in cases where intense support was needed urgently, with the staff assigned significantly impacting the family during challenging times."

"I can highly recommend CareOLine for the work they do supporting Young People in life."

"I referred a young individual and CareOline provided care with 24 hours. I would highly recommend."

Delivering Quality

The care industry has faced challenges in the past, which is why at CareOLine, we are committed to delivering the highest standards of care and safeguarding. We are dedicated to driving positive change. We firmly believe that care must prioritise individual needs while embracing innovation and upholding dignity and respect.

CareOLine follows the Driving Up Quality Code to uphold standards for providing care to individuals with learning disabilities, autism and complex needs. As a result, all our services are designed to be effective and sustainable in the long term.

Person-Centred Support

Each person has their own needs and requirements, which are considered personalised care plans.

Respect & Dignity

All individuals deserve the highest quality of care, and respect and dignity should be given to everyone without discrimination based on their situations or difficulties.

Safety & Wellbeing

CareOLine places importance on ensuring the safety of all through implementing practices and creating a supportive atmosphere that instils a sense of security and worth in individuals.

Continuous Improvement

As a provider registered with the Care Quality Commission (CQC), we are dedicated to upholding and surpassing guidelines by embracing innovation and training while adapting to evolving practices.

The excellence of our services reflects our values and the deep respect we have for every individual under our care. That’s why we’re constantly adapting and enhancing our approach to guarantee everyone receives the best care and support.